Synergy GFS offers exclusive on-site and remote support for Oracle FLEXCUBE Universal Banking installations, covering the full range of versions available on the market (from v5 up to the most recent version). 
Our service-level agreement features a commitment to resolving end-of-day processing issues in less than 4 hours. The support services we provide are designed for a zero-level impact on core banking services. We can provide temporary workarounds for incidents that require system code changes, thus ensuring uninterrupted service operation.